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Frequently Asked Questions
Everything you need to know about our products and services
How do I receive my digital product?
After your payment is confirmed, our team will deliver your product credentials/key to your email and account dashboard within minutes to a few hours depending on the product.
Are your products genuine?
Yes, all products sold on K2ZI are 100% genuine and authentic. We source directly from official channels.
What payment methods do you accept?
We accept Bank Transfer, PayPal, and Cryptocurrency. Choose your preferred method at checkout.
Can I get a refund?
We offer refunds if the product key/credentials are invalid and we cannot replace them. Please see our Refund Policy for details.
How long does delivery take?
Most products are delivered within 5-30 minutes after payment confirmation. Some products may take up to a few hours.
Do I need an account to purchase?
No, you can checkout as a guest. We will automatically create an account for you with your email so you can track your order.